Brisbane Times
·general
·3 hours ago
Navigating turbulent times, airlines look to apps to keep travellers happy
Airlines are increasingly relying on technology to enhance customer experiences as global travel is disrupted by Middle Eastern conflict. United Airlines has led this shift by investing in AI-enabled apps that streamline travel processes and improve passenger support. Qantas also upgraded its app to provide real-time updates and self-service options to better serve its customers during travel disruptions.
Summary by Glance · Brisbane Times
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