Australians hate surcharges. So why don’t we move to QR codes?

Australia's reliance on cash transactions fell to just 13 percent in 2022, contrasting with Japan's 40 percent despite efforts to push digital payments. QR code payment service PayPay, launched in 2018, gained popularity in Japan due to lower fees and government encouragement. Australians have embraced contactless payments, making the transition smoother compared to cash-heavy cultures.

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