The Age
·general
·3 hours ago
‘Illogical and arbitrary’: Uber’s automatic sackings regime blasted
The Fair Work Commission ruled that Uber's automated complaint-handling system is arbitrary and unlawful. The decision arose from a case involving driver Umair Ayyub, who was unjustly deactivated despite improving his rating, reflecting broader implications for gig economy worker protections. The commission found Uber's processes failed to adequately consider drivers’ circumstances or ratings history.
Summary by Glance · The Age
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