ABC News – Australia ·australia ·1 hour ago

Apologetic insurer claims customers were not tricked in renewal notices

RACQ defended insurance renewal notices in Federal Court filings after ASIC sued over allegations the insurer misled 434,548 customers between September 2019 and December 2024. The insurer claimed policyholders understood the context of premium comparisons, though one customer saw a quoted 1.5 percent increase that actually represented a 39.9 percent.

Summary by Glance · ABC News – Australia

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