SMH
·general
·3 hours ago
‘Illogical and arbitrary’: Uber’s automatic sackings regime blasted
The Fair Work Commission ruled Uber's automated complaint handling is unlawful in a decision on a 2025 case involving driver Umair Ayyub. The commission found Uber’s system ignored critical context, with negative ratings often stemming from external factors beyond a driver’s control. The ruling may impact how tech platforms manage gig economy workers moving forward.
Summary by Glance · SMH
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