The Age
·general
·3 hours ago
Navigating turbulent times, airlines look to apps to keep travellers happy
As global air travel faces disruptions due to Middle East conflicts, airlines including United and Qantas are enhancing their apps to improve customer experience. United's app features a Travel Ready Centre to guide travelers on visa and vaccine requirements, while Qantas upgraded its app for real-time updates and self-service options. These advancements aim to alleviate passenger frustrations during travel challenges.
Summary by Glance · The Age
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