The Age ·general ·11 hours ago

IKEA winds back its famous 365-day refund policy

IKEA reduced its returns policy for opened items from 365 days to 60 days, effective April 9, amidst rising logistics costs. Australian and New Zealand customers will only receive store credit for returns. The change signifies a significant shift in the company’s approach to customer flexibility and the sustainability of its return policies.

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Summary by Glance · The Age

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